Cigna Dentist in Richardson, TX
As an in-network Cigna dentist in Richardson, Gentle Touch Dentistry helps individuals and families use their Cigna PPO dental benefits for affordable, high-quality care.


Your Cigna dentist in Richardson
Gentle Touch Dentistry participates in Cigna's PPO dental network. That means we accept Cigna's negotiated fees, verify your benefits before treatment and submit claims directly to Cigna, so your coverage goes further and you spend less time on paperwork.
Our goal as a Cigna dentist in Richardson is simple: help you maintain good oral health while making the most of your plan. We know Cigna dental insurance well, and we use that knowledge to plan care that fits both your needs and your coverage.
Whether you need a routine checkup, a filling or a dental crown, you can receive it in one comfortable office on Alma Rd, with amenities like blankets, headphones and TVs in exam rooms.
How much does Cigna dental insurance cover?
Every Cigna plan is a little different, but most share a similar structure. Here are the typical coverage levels we see (your plan may vary):
- 100% preventive services, e.g., dental checkups and cleanings and X-rays
- 70–80% minor restorative services, e.g., dental fillings
- 50–70% major restorative services, e.g., dental crowns, tooth extraction and dental implants
Coverage depends on your plan and the services you need. We confirm your Cigna benefits and give you a detailed overview of coverage and costs, so you can make well-informed decisions about your dental health.
Cigna dental at a glance
- In-network status
- In-network with Cigna PPO dental plans
- Preventive
- Typically 100%; varies by plan
- Minor restorative
- Typically 70–80%; varies by plan
- Major restorative
- Typically 50–70%; varies by plan
- Bring with you
- Cigna ID card, photo ID, and any secondary insurance details
- Our support
- Verification, treatment plans built around your coverage, and claim filing
Using your Cigna plan at Gentle Touch, step by step
Getting started takes only a few minutes.
- 1
Book online through our appointment request page or call (469) 947-3963.
- 2
Share your Cigna member ID so we can check eligibility before you arrive.
- 3
Bring your Cigna card to your visit; we confirm your benefits and explain your costs.
- 4
We submit the claim to Cigna and keep you updated on anything you owe.
Cigna dental through your Richardson employer
Many employers in Richardson include Cigna dental insurance in their employee benefits. Whether you work for a major corporation or a small business, our office has experience managing Cigna dental plans and can help you understand your coverage.
If you recently changed jobs or started a new plan year, it is a good time to schedule a checkup and see what your new benefits include. Searching for a "Cigna dentist near me" in Plano or Garland? We are a short drive away.
A dedicated insurance coordinator for Cigna patients
Our dental insurance coordinator is experienced with Cigna dental insurance. They guide you through verification, explain your coverage and help you maximize your benefits, so you can focus on your care instead of the fine print.
We want your Cigna experience to be stress-free. Questions? Call (469) 947-3963 and we will walk you through it.
Tips to stretch your Cigna benefits
- 01
Know your plan year
Annual maximums reset each plan year and do not roll over. Unused benefits are lost, so schedule needed treatment before your plan resets.
- 02
Keep up with preventive visits
Many plans cover two cleanings a year. These visits also include an oral cancer screening and help prevent costly problems.
- 03
Ask for a pre-treatment estimate
For larger work like a crown or root canal therapy, we can help you understand expected costs before you commit.
See every plan we accept on our dental insurance page.
Questions about seeing a Cigna dentist in Richardson
Is Gentle Touch Dentistry in-network with Cigna?
Yes. We are in-network with Cigna PPO dental plans. Our coordinator will verify your specific plan before your visit, because benefits, deductibles and annual maximums vary from one Cigna policy to another.
Does Cigna cover crowns?
Many Cigna PPO plans cover crowns as a major restorative service, typically around 50–70% after your deductible. Your exact coverage depends on your plan, waiting periods and remaining annual maximum. We will check and explain your share before treatment.
What if my Cigna plan isn't a PPO?
Our network participation is with Cigna PPO plans. If you have another type of Cigna plan, please call (469) 947-3963 before scheduling so our coordinator can review it with you. Patients without usable coverage can ask about our in-office membership plan.
How often will Cigna pay for cleanings?
Many Cigna plans cover two preventive cleanings and exams per year, often at 100%. Some plans differ, so we confirm your frequency limits when we verify your benefits.
Can I see a Cigna dentist in Richardson for an emergency?
Yes. We offer same-day emergency appointments when possible. Call us right away, and we will check your Cigna coverage while we get you scheduled for emergency dental care.
Do you file my Cigna claims?
Yes. Our team submits claims to Cigna on your behalf and follows up on them. You will only be responsible for your share, such as deductibles or coinsurance, which we explain ahead of time.
Do unused Cigna benefits carry over?
Generally no. Most dental plans reset each plan year, and unused annual maximums do not roll over. Scheduling needed care before your plan resets helps you get full value from your premiums.
In-network with 29+ PPO dental plans
See every plan our Richardson dentists accept and how we help you maximize your benefits.
